You have to be kidding.  Do you guys understand that a sales rep does not print a quote out at the end of the month? What are you guys thinking? I have been helping sales people do a better job selling by using technology for close to 10 years now.  And I have never met a sales department that..........

"Mails out Quotes at the end of the month"   As this training module from CRM illustrates.  

Have you guys ever met a salesperson?  Wow.... really missing the mark here.

We are currently recommending http://www.mscrm-addons.com/
for merging MS Word and templates.  They have this down very well.  My clients have had good success using it.