One of the best arguments for including change management and workflow in the CRM projects. When this is ignored, trouble is on the way.

http://crmguru.custhelp.com/cgi-bin/crmguru.cfg/php/enduser/popup_adp.php?p_sid=undefined&p_lva=undefined&p_li=undefined&p_faqid=520&p_created=1023385957&p_sp=undefined

Dick Lee wrote this 4 years ago.  It is still going to apply in the Hosted and Rapid Deployment models.