We have been an early partner sponsor of the CRMUG, a national CRM user group. This group is sponsored by Microsoft and many other organizations in the partner channel. But like any good user group, content is driven by end users.   Check out HTTP://www.crmug.com

The user group meeting is September 22 - 24, 2008, at the Green Valley Ranch Resort in Las Vegas, Nevada.

I will be there during this meeting facilitating the Customer Care Track, and also delivering a Break-Out Session presentation on:

    The Anatomy of an Integration between CRM and an ERP Application using Scribe. 

I think that it would be helpful for the users who are curious to understand how Scribe works to see an integration in action. We have written and deployed many Scribe integrations with SL, CSP, GoldMine, Act, Telemagic, and Intuit. I will show all the working parts, and have a conversation on architecture, options, and scale. It will be a great conversation — I will share all my "Tricks of the Trade."

Looking forward to seeing you all there.