Dynamics CRM 4.0 Accelerators Boost Your Competitiveness
Dynamics CRM 4.0 Accelerators boost your competitiveness by delivering functionality that is not available out-of-the-box today with CRM version 4.0. The release of these Accelerators demonstrates Microsoft’s ongoing commitment to drive innovation in between major releases of Microsoft Dynamics CRM. Use these Accelerators to shorten your sales cycle and further leverage your investment in Microsoft Dynamics CRM.
The current release of Accelerators for Microsoft Dynamics CRM includes the following:
- Analytics: Extends business intelligence for Microsoft Dynamics CRM by delivering sales, service and operations dashboards
- Event Management: New functionality to plan, create, execute, and review events
- E-Service Portal: A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM
- Enterprise Search: Rapidly configure portal views of CRM data within SharePoint (MOSS) and expose this data to MOSS enterprise search
- Extended Sales Forecasting: Enhanced sales forecasting mechanism for Microsoft Dynamics CRM 4.0
- CRM Notifications: Newsfeeds (RSS) that allow users to subscribe to CRM “events” relevant to their job role
- Business Productivity: A collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0
- Sales Methodologies: Practical Guidance for adoption of third-party sales methodologies such as SPI Solution Selling, Target Account Selling (TAS) and Miller Heiman
Ready to put Accelerators to use for your business? Contact me (pierreh@ehtc.com) for a demonstration.
You can download the presentation here.



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very helpfull, thanks!
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"WaveAccess eService & ChatOnline CRM Accelerator"
WaveAccess eService & ChatOnline CRM Accelerator is a smooth eService-based web-portal integration of live chat functionality with MS CRM system. It allows portal visitors to interact with MS CRM by submitting requests and creating cases in the CRM system and to get real-time assistance and support via live chat. This effective e-commerce tool increases customer satisfaction and boosts sales.
http://wave-access.com/Public_en/portal.aspx
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